If any of the below doesn’t make sense or you would like help, call us or visit our office and we will support you through each step in the process.

Immediately after the accident, after you are calm, clear and after you have recorded any information from the other party;

  • Ring your insurer and make the claim over the phone or have forms mailed/emailed to you

  • Instruct your insurance company that will bring your car to Granite Belt Body Works

  • When making your claim you will be informed as to whether you will need to pay an excess on your claim or not. Most policies will require an excess. You can pay your excess directly to your insurer or to us.

Once we have seen your vehicle we will do everything for you.

  • We will deal with your insurance company directly. In our experience, it is unlikely that another quote from a different repairer will be required after this negotiation.

  • Complete a quote on your vehicle and send it directly to your insurance company

  • Inform you as soon as your quote I approved

  • Book you in to have your repairs done

  • Return your vehicle to you in a timely manner

How to make an insurance claim

© 2018 R, J & C Brown Pty Ltd

Trading as Granite Belt Body Works

ABN: 58 601 988 872

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