© 2018 R, J & C Brown Pty Ltd

Trading as Granite Belt Body Works

ABN: 58 601 988 872

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Our Guarantee

  • Your vehicle will be restored to its pre-accident condition – or better.

  • Lifetime guarantee on all panel, parts and paint work.

  • Your work will be completed on the agreed time – getting you back on the road fast.

  • Your satisfaction guaranteed.

  • Your vehicle will be returned clean and washed.
     

At Granite Belt Body Works we offer a lifetime guarantee on our workmanship. There is no need for your insurance company to guarantee our repairs. We guarantee ourselves.

Our comprehensive guarantee means that if there are any defects or faults as a result of our work, we will rectify the issue at no cost to you. It doesn’t matter if an issue is detected next week, or next year, we back up our workmanship with our lifetime guarantee.

What is covered?

We are so confident in the quality of work we produce that we offer a Lifetime Guarantee on all work we perform. The guarantee is for the lifetime of the vehicle and includes any issues relating to the work we have performed.

Furthermore, you are also protected by PPG paint guarantee covering their product applied in our facility to their specification.

PPG Industries Guarantee

PPG Industries reputation for superior quality, strong colour, deep gloss and guaranteed durability is the reason why Granite Belt Body Works has chosen to use PPG technology for all their paint refinishing. With this guarantee, the vehicle owner is assured that all refinish products used are of the latest state-of-the-art  technology and will perform to the highest standards.

We will guarantee almost everything but sometimes these issues do not fall into the category of workmanship. Please see below examples of issues not relating to our workmanship.

Paint Staining

Bird and Bat Droppings and other surface contaminants can cause damage to the paint surface and finish. We recommend you clean bird droppings and other large contaminants off immediately with warm soapy water rinsed with clean water.

Concrete & Other construction materials

Wet construction materials like concrete or bitumen can cause irreparable damage to your paint. In the event you experience splashes of wet construction material it must be removed immediately and preferably before it dries out.

Paint Chipping

Stone Chips can occur more easily on fresh paint. It is our recommendation to avoid or reduce the possibility of stone chips for at least the first 30 days after receiving your vehicle. You can reduce the possibility of stone chips by keeping further back from the vehicles in front especially large multi-wheeled vehicles like trucks, drive slower on un-surfaced roads or avoid them if possible and generally drive with a bit more consideration to loose material on the road surface.

Paint Swirls & Scratches

All jobs leave our facility looking shiny & new. After weeks of washing your vehicle you can do damage to your paint if you're not careful about the washing process. If you like to maintain its shiny appearance there are a few things to avoid swirls and scratches that occur whilst washing your car. Dirt tapped in your sponge can scratch the paint surface so don't forget to rinse your sponge and pre-soak the car prior to sponging to remove the loose dirt so it doesn't cause scratches. Using poor quality buffing tools and polishes will increase the swirls and scratches in your paint. We recommend that you do not use products that contain silicon.